Katie Linder-Jesse, founder of Small Bay Studio, smiling during a video consultation with a client team at her desk

Custom employee training for small businesses

Better training.
Fewer mistakes.
Stronger teams.

Stop spending your valuable time repeating instructions, correcting preventable mistakes, and training every new employee from scratch.

Small Bay Studio creates practical onboarding programs, employee training, and procedures tailored to how your business works.

Free: a day-by-day plan for a new employee's first week.

Your business runs better when your team knows what to do.

When instructions live in your head, training becomes another full-time responsibility. Every new employee needs the same explanations. Every supervisor teaches things a little differently. And mistakes that could have been prevented take time away from your customers and your business.

Small Bay Studio helps turn that everyday knowledge into clear, organized training your employees can actually use.

  • Save Time

    Spend less time explaining the same tasks and more time running your business.

  • Improve Consistency

    Give employees clear procedures and expectations so work is completed more consistently.

  • Reduce Preventable Mistakes

    Help employees understand how to do their jobs correctly and recognize quality standards.

  • Support Stronger Teams

    Help employees feel prepared, informed, and confident in their responsibilities.

The New Employee First Week Checklist from Small Bay Studio, shown on a tablet

What we create

Practical training. Built around your business.

From a simple onboarding checklist to a complete employee training system, we create resources that are easy to understand, easy to use, and designed around your day-to-day operations.

  • Employee onboarding
  • Standard operating procedures
  • Task-specific training
  • Supervisor guides
  • Employee development resources
  • Complete training systems

See an example: our New Employee First Week Checklist is a free sample of the practical resources we develop — a clear, day-by-day plan for a new employee's first week.

Services

The right training solution for your business.

01

Ready-to-Use Training Templates

From $39

Editable onboarding checklists, training plans, SOP templates, and trackers you can customize and use right away.

Best for: owners who want a strong, professional starting point.

02

Branded Training Packages

From $249

Our professionally developed materials, customized with your logo, branding, procedures, and business details.

Best for: teams that want polished, consistent materials that look like their own.

03

Custom Training Development

From $750

Onboarding systems, procedures, task-specific training, and supervisor guides built around how your business works — including our Business Training Starter System.

Best for: growing businesses ready for a complete training system.

Who we work with

Real businesses. Real work. Better training.

Whether your team works at a job site, in customers' homes, behind a counter, or across multiple locations, we help you build training that fits the way you operate.

  • A landscaping crew lead filling out the New Employee First Week Checklist with a new team member
    Landscaping
  • A salon stylist walking a newer stylist through a procedure on a tablet
    Salons
  • An electrician checking the wiring in an electrical panel
    Skilled trades
  • Two cleaning team members reviewing a checklist on a clipboard
    Cleaning
  • A property manager welcoming new residents outside a home
    Property management

Research

A better start makes a difference.

Employees who reported exceptional onboarding experiences were 2.6 times as likely to be extremely satisfied with their workplace, according to Gallup.

Source: Gallup, “8 Practical Tips for Leaders for a Better Onboarding Process” (opens in a new tab)

Katie Linder-Jesse, founder of Small Bay Studio

Meet the founder

Teacher by training. Business owner by experience.

Small Bay Studio combines instructional design and adult learning expertise with firsthand business experience.

We understand that training needs to do more than look professional. It needs to work in real workplaces, with real employees, real schedules, and real business demands.

  • Master's degree in curriculum and instruction
  • 12+ years in real estate and business operations
  • Business owner and operator

Read Katie's story →

Ready to make training one less thing on your plate?

Let's turn what you know into a training system your team can use. Tell us a little about your business, and we'll help you find the right place to start.